Privacy policy

Effective Date: 01/01/2025

At Bitcoin Daily Cash Flow, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full name, email address, phone number, date of birth, billing address, ID verification documents.

• Financial Information: Cryptocurrency wallet addresses, transaction records, payment method details.

• Technical Data: IP address, browser type, device information, cookies, and usage data.

• Communication Data: Any messages, support queries, or feedback you provide.

How We Use Your Information

We use your information for the following purposes:

• To create and manage user accounts

• To process deposits, withdrawals, and other financial transactions

• To verify your identity and ensure compliance with KYC/AML laws

• To improve our services and user experience

• To send administrative information (account updates, security alerts, etc.)

• To send marketing and promotional content (with your consent)

• To detect and prevent fraud or unauthorized access

Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us through the Website, by email, post, phone, or otherwise. This includes personal data you provide when you: i. Fill a form on our website; ii. report a problem with our Website; iii. subscribe to our communications or publications; iv. request marketing to be sent to you; v. enter a competition, promotion or survey; or vi. give us feedback; vii. Reply to our emails.

Automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns through cookies, logs and other similar technologies.

Third parties or publicly available sources. We may receive personal data about you from third-parties and public sources as set out below: i. Technical Data from the following parties: 1. analytics providers such as Google 2. advertising networks based inside and outside the EU; and 3. search information providers based inside and outside the EU. ii. Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

Cookies

Technologies such as cookies (small text files that store information on your hard drive), beacons, tags and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

How we use your data

• Send information or Bitcoin Cash Flow content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business (newsletter, invitation to webinar and / or events, invitation to download marketing material such as whitepapers and case studies …). We will always give you the option to unsubscribe of any such communications.;
• Promote use of our Services to you and share promotional and information content with you in accordance with your communication preferences;
• Process and complete transactions, and send related information, including transaction confirmations and invoices;
• Manage your use of the sites and / or Services, respond to enquiries and comments and provide customer service and support.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending marketing communications to you via email or text message.

Purposes we use your data

To provide our Services, we use your data to:

• Create and manage customer account(s). This may include the use of Third Parties. Bitcoin Cash Flow is not responsible on the way Third Parties collect, use and store customer data;
• Analyse data to improve our service offering;
• Make decisions such as offering customers an account type change like for example an upgrade to VIP customer;
• Send customers technical alerts, updates, security notifications, and administrative communications;
• Send information to customers regarding changes to our Terms of Service, Privacy Policy or other legal agreements;
• For any other purposes about which we will notify customers.

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Retention of your data

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a period of 6 months from the date you expressed to opt out from further communication.

How to Access & Control Your Personal Data

Under certain circumstances, you have rights under data protection laws in relation to your personal data, such as to:

1. Access any personal data that we hold about you and/or to get a copy of it.
2. Request to correct any inaccurate data;
3. Ask us to delete, ‘block’ or suppress your data, though for legal reasons we might not always be able to do it;
4. Object to us using your personal data for direct marketing and in certain circumstances for legitimate interests, research and statistical reasons;
5. Withdraw any consent you’ve previously given us